AB
Aletia B
1 reviews | Active since May 2015
29 Dec 2021, 05:44
Vodabucks shop delivery
Pathetic service from Vodabucks. Placed an order on 1/12/2021. Still awaiting delivery. They didn't process the order (even though it showed on the app), then when they did process it on the 14th, they failed to edit the delivery address. Now they are unable to supply me with a waybill number to track the parcel.
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Vodacom's replyOfficial
29 Dec 2021, 07:08 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply29 Dec 2021, 07:08
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team