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Thereasa S
1 reviews | Active since Sept 2010
08 Dec 2020, 23:27
Vodabucks ****!
I did a challenge to earn extra Vodabucks, I never received any Vodabucks. I tried to phone, the call was dropped, sent 3 emails complaining with no response, then I tried the Facebook way, I was rudely told to check my facts and it was left there. I responded with proof but now I am just being ignored!!
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Vodacom's replyOfficial
09 Dec 2020, 07:13 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply09 Dec 2020, 07:13
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Thereasa S's updateReviewer Update
12 Dec 2020, 20:56Thank you, but will it be this year still. This problem happened on 8 November already and I am still waiting
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Thereasa S's update12 Dec 2020, 20:56
Reviewer Update
Thank you, but will it be this year still. This problem happened on 8 November already and I am still waiting