Vodabucks **** ... be careful

Converted my Vodabucks to a Sorbet voucher, but when my wife tried to use this voucher as payment at Sorbet she was told it was not valid. My wife did not have enough money on her to pay for the treatment and I had to rush away from work to settle the bill so that my embarrassed wife could leave the shop. I checked the SMS I received which reads as follows: Vodacom: Enjoy your purchase! Your Sorbet R500 Voucher number is ******xx to be used in store or online before 30/11/2024. T&C's apply. I called Vodacom immediately but nobody assisted with the issue nor was it ever resolved. This is a warning to those converting Vodabucks to vouchers ... DON'T!