TR
Thembi R

1 reviews | Active since Sept 2017

05 Feb 2021, 16:50

Vodabucks ******* by vodacom

I complete my goal to earn vodabucks by purchasing 7day voice bundle in exchange of 54 vodabucks, i didn't get them to my dismay. I am used add my goal and buy anything and they would reflect. What is sad even their call center as they have no access. I feel ****** and i have been vodacom customer for mote than 10 years

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Replies (1)
Vodacom
Vodacom's reply06 Feb 2021, 09:14
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team