CK
Charmaine K
1 reviews | Active since Oct 2010
18 Oct 2020, 05:57
VODABUCKS REWARDS UNFAIR
You get free shakes everyday and a mega shake for 5 vodabucks. But when you win vouchers your codes stay the same and you lose out on the second voucher. This is not fair. You shake and receive a voucher that is already expired.
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Replies (4)
Vodacom's replyOfficial
18 Oct 2020, 09:47 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply18 Oct 2020, 09:47
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
CK
Charmaine K's updateReviewer Update
19 Oct 2020, 22:42And still no one has called me - I am very dissapointed in Vodacom
CK
Charmaine K's update19 Oct 2020, 22:42
Reviewer Update
And still no one has called me - I am very dissapointed in Vodacom
CK
Charmaine K's updateReviewer Update
26 Oct 2020, 22:49I have done what you have asked me and still no one has come back to me
CK
Charmaine K's update26 Oct 2020, 22:49
Reviewer Update
I have done what you have asked me and still no one has come back to me
CK
Charmaine K's updateReviewer Update
03 Nov 2020, 23:09I have rep**** to your email on the 22 October and still no one has come back to me. What a pathetic customer service
CK
Charmaine K's update03 Nov 2020, 23:09
Reviewer Update
I have rep**** to your email on the 22 October and still no one has come back to me. What a pathetic customer service