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Kabelo K

1 reviews | Active since Jun 2020

09 Oct 2020, 09:40

Vodabucks rewards

Vodabucks, I tried to redeem my vodabucks points, they took my points and I also had to pay money for my product, it was never delivered. It was actually a meal. When I call the Vodacare, they keep transferring me to the wrong department.

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Replies (2)
Vodacom
Vodacom's reply09 Oct 2020, 11:04
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 

Best regards,

Vodacom
Vodacom's reply03 Nov 2020, 16:08
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly find below the voucher codes.

wiCode        - Expiry Date
*** - 2020-11-16T23:59:59+0200
*** - 2020-11-16T23:59:59+0200

We do apologise for any inconvenience caused.

Regards Consumer Website Team

Best regards,