CF
Cerrone F

1 reviews | Active since Apr 2013

13 Dec 2019, 10:09

Vodabucks purchase - no feedback at all, no delivery either

Vodabucks purchase made on the 29th for a cell phone, to date no response on delivery or even a sms / email for order confirmation.

Logged official solution expert request, this was simply closed and no feedback given at all

0
Replies (2)
Vodacom
Vodacom's reply13 Dec 2019, 11:04
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
CF
Cerrone F's update28 Jan 2020, 13:52
Reviewer Update
how long is due course ?

its been 7 weeks