KN
Koti N
1 reviews | Active since Jul 2018
13 Jun 2022, 10:51
Vodabucks Order
Hello
Being sent from pillar to post regarding a Vodabucks order made on the 22nd April 2022 isn’t fun and professional anymore. Your Vodabucks order and use system sucks. Terrible service almost over 2 months. You can do better
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Replies (2)
Vodacom's replyOfficial
13 Jun 2022, 11:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply13 Jun 2022, 11:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
14 Jun 2022, 12:53Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate the warehouse is busy reprocessing the order and it will be despatched. Regards Consumer Website Team
Best regards,
Vodacom's reply14 Jun 2022, 12:53
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Our records indicate the warehouse is busy reprocessing the order and it will be despatched. Regards Consumer Website Team
Best regards,