Vodabucks not delivering orders

Item: Vodacom
Rating: 1
Author: Christiaan C

I placed an order on the Vodabucks store, they deducted the amount as advertised - and when checking up on the order it shows completed without any delivery taking place. It is not the 1st time I had a bad experience with the Vodabucks store, and seems they are out to just make money and not service clients at all

Helpful (0)

Replies (1)

Vodacom's replyOfficial

22 May 2024, 07:30

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via WhatsApp to request your personal details.

Regards,

Vodacom Consumer Website Team

Vodacom's reply22 May 2024, 07:30

Official