SM
Sarah M
1 reviews | Active since Aug 2020
26 Dec 2020, 10:38
Vodabucks not being given
I went onto the Vodacom app and clicked on the earn more Vodabucks. I purchased R5 data and a R12 data to get 30 vodabucks.
I have received nothing. This is unacceptable and has made me not want to use this app.
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Vodacom's replyOfficial
28 Dec 2020, 07:45 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply28 Dec 2020, 07:45
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team