FP
Franco P
1 reviews | Active since Jun 2010
29 Nov 2020, 07:58
Vodabucks not allocated
I have recharged my account with R205 early this morning but my vodabucks are not being allocated after recharge.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
29 Nov 2020, 08:42 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply29 Nov 2020, 08:42
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
04 Dec 2020, 17:43Dear Franco Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards Vodacom Consumer Website Team
Best regards,
Vodacom's reply04 Dec 2020, 17:43
Official
Dear Franco Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you. Please call 082135 for any further assistance. Regards Vodacom Consumer Website Team
Best regards,