MG
Mathew G
1 reviews | Active since Feb 2015
12 Nov 2019, 08:41
VodaBucks nonsense
I have to say this ShakeUp Summer VodaBucks is nonsense, and let me explain to you why... If you are on a contract you cannot earn VodaBucks from your monthly top up and to be honest, I find this quite annoying. So the only time I can redeem VodaBucks is if I buy additional airtime, which I hardly do, as the amount I get with the contract is more than enough for me.
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Vodacom's replyOfficial
12 Nov 2019, 09:32 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply12 Nov 2019, 09:32
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team