SK
Siya K
1 reviews | Active since Aug 2012
20 Dec 2020, 15:41
Vodabucks loyalty store
I am one of the customers who got ****med on Vodabucks store. My money was taken from my account for purchases that never existed. I am referred to an sms that was never sent. All this is done in the name of loyalty... Wow. Can I please have my money back, I prefer cash not being taken from pillar to post.
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
20 Dec 2020, 23:39Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply20 Dec 2020, 23:39
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
SK
Siya K's updateReviewer Update
17 Jul 2021, 11:05Nothing to date was done on this query. Is this how you shut us up?
SK
Siya K's update17 Jul 2021, 11:05
Reviewer Update
Nothing to date was done on this query. Is this how you shut us up?