1 reviews | Active since Dec 2016

25 Jul 2022, 18:56

Vodabucks is a ****

I was ****med by vodabucks I bought nandos and shorts via the app. Till today my order is still pending but the took my money. I'm unable to contact them because everytime I log a query they allocate it to a stupid robot that gives you automated messages. I don't know if I will ever get my money back or the things I have ordered 🤔

0
Replies (2)
Vodacom
Vodacom's reply26 Jul 2022, 07:45
Official
 
Dear Customer, 
 
Thank you for making us aware of your complaint. 
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query. 
 
***Please note*** Beware of phishing ****s. 
 
Vodacom will not contact you via Whatsapp to request your personal details 
 
Regards, 
 
Vodacom Consumer Website Team 
's update11 Aug 2022, 10:29
Reviewer Update
Now this order number I canceled from my side no one contacted me and I didn't receive my money back. Why is Vodabucks treating me like trash?

Can I get my money and my points back please who do I contact?