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Saiheal N
1 reviews | Active since Jan 2020
22 Jan 2020, 22:50
Vodabucks is a ****
I've been waiting for my tv order which I purchased with vodabucks since Nov 2019 .After numerious call with digital planet only to tell me that my order has been returned when there was no attempt to deliver it. I've attempted to contact the online vodacom support team to which I've still had no response. It's been 2 months now . How can such a big company rob its consumers.
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Vodacom's replyOfficial
23 Jan 2020, 07:18Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply23 Jan 2020, 07:18
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
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Saiheal N's updateReviewer Update
17 Feb 2020, 14:03I don't agree with this compensation method. I bought airtime to purchase a TV. I dont think giving me vbucks is fair . I will continue to query this.
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Saiheal N's update17 Feb 2020, 14:03
Reviewer Update
I don't agree with this compensation method. I bought airtime to purchase a TV. I dont think giving me vbucks is fair . I will continue to query this.