AT
Azgar T
1 reviews | Active since Jul 2010
08 Dec 2021, 19:59
Vodabucks is a deceiving scheme
Vodabucks is the biggest **** under the sun. Its clear that Vodacom makes no effort in properly maintaining the vodabucks scheme. Just about every single product is for sale with cash only. Probably about 3 out of 100 products can be partially bought with vodabucks, and by partially, they would have you spend roughly 4000 vodabucks which is worth a measly 2-300 rand. Its all just a ploy to entice you to their network. Waste of time. Id rather move to MTN, they have better value packages and probably better network quality.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
08 Dec 2021, 21:54 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply08 Dec 2021, 21:54
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
AT
Azgar T's updateReviewer Update
13 Dec 2021, 15:59I still haven't received a call from Vodacom, not surprisingly, an absolutely useless company. Vodabucks is going to expire in 2 days, still can't purchase anything. Everything can only be bought for full cash value, they are just disguising themselves but are in fact a normal online store. Nothing special for Vodacom customers with the vodabucks program. The value given to vodabucks is also ridiculous, they have a ****** deciding values, some items use about 4000 vodabucks for just 200 rand value. Absolute waste of time.
AT
Azgar T's update13 Dec 2021, 15:59
Reviewer Update
I still haven't received a call from Vodacom, not surprisingly, an absolutely useless company. Vodabucks is going to expire in 2 days, still can't purchase anything. Everything can only be bought for full cash value, they are just disguising themselves but are in fact a normal online store. Nothing special for Vodacom customers with the vodabucks program. The value given to vodabucks is also ridiculous, they have a ****** deciding values, some items use about 4000 vodabucks for just 200 rand value. Absolute waste of time.
AT
Azgar T's updateReviewer Update
13 Dec 2021, 16:21Also, after 20 min of holding on the phone for the vodabucks store manager at the call centre, I get cut off. Worst service you can ever experience. I would consider a state owned company over Vodacom
AT
Azgar T's update13 Dec 2021, 16:21
Reviewer Update
Also, after 20 min of holding on the phone for the vodabucks store manager at the call centre, I get cut off. Worst service you can ever experience. I would consider a state owned company over Vodacom