AV
Andries V
1 reviews | Active since Feb 2012
24 May 2023, 08:37
Vodabucks is a ****!!!!
Used their App to buy vouchers, my VodaBucks balance got deducted, and I never received my vouchers, speaking to this useless Tobi bot and 082135 has gotten me nowhere unfortunately
either refund my balance or send the vouchers please
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
24 May 2023, 10:22 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply24 May 2023, 10:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
24 May 2023, 12:42Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you however responded via email. Regards Consumer Website Team
Best regards,
Vodacom's reply24 May 2023, 12:42
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you however responded via email. Regards Consumer Website Team
Best regards,