ZM
Zama M
1 reviews | Active since Jul 2017
29 Dec 2020, 07:07
Vodabucks incorrect balance.
I got an Sms verifying that I have 105 vodabucks balance... When I checked on my vodacom app and via ussd it did not show it said I have 0 vodabucks.
I enquired on this on Twitter and they said they are looking into this.. Till today they have not assist me.. Is vodacom ******** us?
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Vodacom's replyOfficial
29 Dec 2020, 08:40Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply29 Dec 2020, 08:40
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,