GH
Grant H
1 reviews | Active since Jan 2022
05 Jan 2022, 10:44
Vodabucks horror
I bought some swim short on Vodabucks 17 December. After showing order complete, but no delivery, I have been trying for 2 weeks to get someone to assist me. When i finally found someone, they sent an sms with a link I needed to follow. When followed, it takes me to a **** site! All further attempts to find someone to assist have proved useless.
Helpful (0)
Replies (3)0
Replies (3)
Vodacom's replyOfficial
05 Jan 2022, 11:28 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply05 Jan 2022, 11:28
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
10 Jan 2022, 18:49Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have rep**** to you via email. Regards Consumer Website Team
Best regards,
Vodacom's reply10 Jan 2022, 18:49
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, we have rep**** to you via email. Regards Consumer Website Team
Best regards,
GH
Grant H's updateReviewer Update
02 Feb 2022, 15:19Thanks Vodacom for sorting issue, order delivered today
GH
Grant H's update02 Feb 2022, 15:19
Reviewer Update
Thanks Vodacom for sorting issue, order delivered today