SG
Shaun G

1 reviews | Active since Aug 2021

11 Jan 2022, 09:03

VODABUCKS

VODABUCKS... Am I the only one feeling cheated ? You get 10 keys to open a secret locked chest and win a R10 takeaway voucher? Other prizes include 20% off on retail goods I've never purchased, yet alone even heard of.

You don't have my buyer patterns by now, interests, hobbies, an algorithm of what I might be interested in? Hello, Vodacom?

Another hopeless prize..... 10% discount on already expensive slops! (Flip flops)

I've been playing this incentive almost daily but never won anything significant. Just wondering if it's only me.......

Lastyear I was shaking my phone like it was a tambourine This year they got me swiping up down up down up down..... Geez!

Is this a loyalty program? Do you want my business As a customer of 8 years I've never once received a call to rate Vodacoms service No survey Nothing

If you want your customers to have a positive engagement with your Brand then atleast make it worth while for both parties.

0
Replies (1)
Vodacom
Vodacom's reply11 Jan 2022, 09:12
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team