HK
Helen K
1 reviews | Active since Sept 2021
16 Sept 2021, 14:31
Vodabucks Electricity voucher
Me and my daughter bought vodabucks electricity vouchers. We stay in different municipalities. To our disgrace none of the vouchers worked. I logged a complaint, and heard i will have to wait up to 14 days to be refunded. I am so frustrated as I took my last money to buy the voucherš”
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Vodacom's replyOfficial
17 Sept 2021, 07:21 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply17 Sept 2021, 07:21
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team