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Christiaan C
1 reviews | Active since Jun 2011
09 Oct 2023, 12:10
Vodabucks ****
Vodabucks and their whole department is **** artist! They make you pay, then cancel the order and then give you the run-around to get your money back. 7 to 14 days, has come and gone since my 1st query. Then they tell me to email my statements to mail addresses which can't even receive mails, and pro-long the query period. And then you need to jump flaming hoops, to get back to the same consultant who gives you the run-around.
Helpful (0)
Replies (1)0
Replies (1)Vodacom's replyOfficial
09 Oct 2023, 14:18 Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Vodacom's reply09 Oct 2023, 14:18
Official
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details
Regards,
Vodacom Consumer Website Team
