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Christiaan C

1 reviews | Active since Jun 2011

09 Oct 2023, 12:10

Vodabucks ****

Vodabucks and their whole department is **** artist! They make you pay, then cancel the order and then give you the run-around to get your money back. 7 to 14 days, has come and gone since my 1st query. Then they tell me to email my statements to mail addresses which can't even receive mails, and pro-long the query period. And then you need to jump flaming hoops, to get back to the same consultant who gives you the run-around.

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Replies (1)
Vodacom
Vodacom's reply09 Oct 2023, 14:18
Official
 Dear Customer,
 
Thank you for making us aware of your complaint.
 
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
 
***Please note*** Beware of phishing ****s.
 
Vodacom will not contact you via Whatsapp to request your personal details
 
Regards,
 
Vodacom Consumer Website Team