GS
Gary S

1 reviews | Active since Oct 2019

29 Jan 2021, 07:37

Vodabucks daily shake *******!

Vodabucks is a complete *******. I powered my way to puzzle pieces for almost all the prizes. Then suddenly as I got to needing only one puzzle piece on all of them I get the message "sorry you have already collected that piece". This has now been happening for over a week. So basically the algorithm is set up to only hand out set number of prizes per month and it is pure luck whether you get one and has nothing to do how many vodabucks you spend on the daily shake. Not cool Vodacom!!!

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Replies (1)
Vodacom
Vodacom's reply29 Jan 2021, 07:51
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team