MM
Marius M
1 reviews | Active since Mar 2012
22 Oct 2020, 13:47
Vodabucks coupon lost in the post?
I ordered a Pick n Pay coupon (order no. 90252) using Vodabucks on Friday, and never received my voucher. I called Vodacom Customer Care, but after being transferred to the wrong department, it was painfully obvious that the service is still inept as ever.
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Vodacom's replyOfficial
22 Oct 2020, 13:59 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply22 Oct 2020, 13:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team