SR
Samuel R
1 reviews | Active since Jan 2020
02 Oct 2023, 15:29
Vodabucks
I logged a call after realizing that my contract number was not being allocated vodabucks as indicated on the app.
Since the 13th of September 2023 (date reported), i have been interacting with very cold consultants who can't even provide a timeline on such a simple matter to resolve.
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Vodacom's replyOfficial
03 Oct 2023, 07:17Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply03 Oct 2023, 07:17
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team