TN
Tlangelani N

1 reviews | Active since Nov 2017

13 Aug 2022, 07:48

Vodabucks BP Fuel is a ****

****MED BY BP A BP employee made me create a vodacom voucher in April 2022 only to tell me she made a mistake the voucher does not work. I had paid for the voucher using my money. I had to pay for the fuel again using my money. I have complained in all platforms, social media, emails etc. The manager of the filling station never bothered to contact me back i have called him instead and he doesn't have a solution. I have wasted enough airtime already. The most painful thing is that BP doesn't even care even after they have made the mistake themselves. This was their mistake and they make me really angry. I thought vodacom was assisting me i was ignored after 2 phone calls

No matter which BP i went to im told they dont know how it works

0
Replies (2)
Vodacom
Vodacom's reply13 Aug 2022, 13:41
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
TN
Tlangelani N's update30 Aug 2022, 13:23
Reviewer Update
I am still waiting