JF
Jacques F
1 reviews | Active since Jan 2020
23 Jan 2020, 16:22
Vodabucks "Black Friday" Uber rides ****
Vodabucks **** ****** me of R300 worth of Uber rides that I bought online with the "Shakeup Summer Black Friday" promotion.
1. Bought 4 Uber vouchers with the Vodacom Black Friday promotion. Only 1 worked. 2. I have been ****med out of my money by Vodacom. 3. Uber cannot help...they just referred me back to Vodacom for queries. 4. Can not get hold of Vodacom call centre agent to help...phoning the call centre I can not even get hold of a live operator. 5. Vodacom internet chat is also not working.
VODACOM YOU OWE ME R300!
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Vodacom's replyOfficial
24 Jan 2020, 07:29Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team
Vodacom's reply24 Jan 2020, 07:29
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards,Vodacom Consumer Website Team