HR
Hettie R

1 reviews | Active since Feb 2014

09 May 2021, 14:21

Vodabucks an absolute ****

On this beautiful Mother's day, had R190 vodabucks to spend. I purchased a Nando meal, to think I don't have to cook . I had to pay an additional R38 to complete the order. Haha, I only received 2 x R30 Nando vouchers and nobody has record of my actual purchase. Can someone explain to me how this worked? You can't get a proper meal for R30. I mean R98? What the heck happened to my R38 you took off my bank account? I feel this is absolutely disgusted and would like Vodacom to contact me in this regard. Thank you

0
Replies (1)
Vodacom
Vodacom's reply09 May 2021, 19:39
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team