CC
Chase C

1 reviews | Active since Jul 2011

12 Dec 2022, 09:37

Vodabucks

Ordered a smeg kettle on black Friday on the vodabucks store. order number: *** Never received any tracking number. repeatedly called for updates. They say they would get back to me in 72hours, no feedback yet and no idea when I will get the kettle. Vodabucks support is really bad from vodacom.

0
Replies (2)
Vodacom
Vodacom's reply12 Dec 2022, 10:10
Official
  Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team 
CC
Chase C's update14 Dec 2022, 14:27
Reviewer Update
2 days after being told someone will contact me and I am still waiting on that person.
Geez this is really bad from vodacom. Do they even care about there clients in any way or form?