MW
Mervyn W

1 reviews | Active since Aug 2013

05 Feb 2025, 09:22

Vodabucks

Vodabucks system very suspicious and support non existent. Vodabucks expire although spent and now I am in credit. I can not get help from Vodabucks department

0
Replies (3)
Vodacom
Vodacom's reply05 Feb 2025, 10:20
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via WhatsApp to request your personal details.  Regards,  Vodacom Consumer Website Team 
MW
Mervyn W's update05 Feb 2025, 10:35
Reviewer Update
Standard reply from Vodacom with no response
MW
Mervyn W's update05 Feb 2025, 14:29
Reviewer Update
What a pleasure to deal with someone from the hellopeter Vodacom’s staff. Helpful, friendly and went out of his way to find out what is going on. Thank you once again