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1 reviews | Active since Dec 2013
22 Jan 2020, 20:22
Vodabuck’s
Why am I only hearing after enquiring about my Vodabuck’s Order From Digital Planet that you vodacom you’ll refund my Vodabuck’s as the order was cancelled. What the hell am I supposed to those stupid buck on as you don’t anything useful on the site. I need what I ordered not refund of those Vodabuck’s this is ****ing me off as there’s nothing that vodacom ever does and it bears fruit and I’m still stuck with this stupid contract.
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Replies (2)
Vodacom's replyOfficial
23 Jan 2020, 07:19Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply23 Jan 2020, 07:19
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
05 Feb 2020, 16:36Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you however responded via email. Regards Consumer Website Team
Best regards,
Vodacom's reply05 Feb 2020, 16:36
Official
Dear Customer, Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. Kindly be advised that we were not able to make contact with you however responded via email. Regards Consumer Website Team
Best regards,