NJ
Naomi J

1 reviews | Active since Jan 2020

29 Jan 2020, 06:30

Vodabucks

I am very disappointed in the Shake for summer campaign and Vodabucks, when it first started there where many interesting products to purchase and work towards with the Vodabucks but it just became less and less. I purchased two Kaizer Chiefs t-shirts that were advertised three weeks ago and were suppose to be delivered within 3 to 5 workings days just to receive a message yesterday stating that order has been canceled, there is no use in them refunding the Vodabucks as there is nothing to purchase on the store besides discounts on holidays, flights or bus tickets which has not changed since before Xmas.

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Replies (1)
Vodacom
Vodacom's reply29 Jan 2020, 07:22
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team