MT
Marishall T
1 reviews | Active since Jan 2020
01 Jun 2021, 10:00
VodaBuckRewards is rather VodaFrustrate
I purchased an item via the online Vodabucks rewards store on 20 May. Payment was made but I received no link to complete my order. I have since then made contact with Vodacom to resolve the issue. Even though the lady assisting me is trying her best, it seems she is not getting the support to assist me in resolving the issue. We are moving on to 2wks and I still don't have my purchase.
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Replies (2)
Vodacom's replyOfficial
01 Jun 2021, 11:31Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply01 Jun 2021, 11:31
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
MT
Marishall T's updateReviewer Update
13 Jun 2021, 16:14To date I still have not received my order. Your courtesy call on this complaint was just a waste of airtime.
MT
Marishall T's update13 Jun 2021, 16:14
Reviewer Update
To date I still have not received my order. Your courtesy call on this complaint was just a waste of airtime.