MG
MARK G
1 reviews | Active since May 2019
18 Feb 2021, 14:34
Vodabomb
Vodacom fibre - order acknowledged over two weeks ago - subsequent calls (4 of them passed from dept to dept) reveal no order placed. *** is going on at Vodacom?
Vodacom Red 'upgrade'. Agreed to telephonically two weeks ago - no contact since, no sign of the courier or the phone. No one knows who called me and placed the order.
Has the govt taken over Vodacom ? That's the level of service. Appalling and indifferent
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Replies (1)Vodacom's replyOfficial
19 Feb 2021, 07:25Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply19 Feb 2021, 07:25
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
