1 reviews | Active since Apr 2013
Voda4U Data Theft
Data contract taken in April 2017 with Vodacom through Voda4U for 30GB day/30GN night data through special with tablet and modem. Inexplicably ran out of data in Sep 2017. Found out that Vodacom had not loaded night data since contract inception. Sent from pillar to post by Vodacom. Dealer attempted to assist. Informed 2day by dealer (after I called) that I have been given the data but only credited with 1 month of data I have lost, not the 8 months. Vodacom help line confirmed no extra data and no night data loaded.Have been buying additional data to top up data for requirements that would have been met by package taken. *****? Definitely breach of contract.
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Best regards,
