CW
Chris W

1 reviews | Active since Sept 2023

20 Oct 2023, 09:03

Voda-useless

Dear Vodacom After 100s of requests and call centre run arounds I have been blocked from calling the call centre due to *****ulent activities. Most ridiculous thing Ive ever heard. For more than e year now reception in my area is more off than on. Im paying for a service I am not getting Pointless going to the branch I took the sim only deal from because the manger there couldnt be bothered. Vodacom do you realise that a cellphone without a network is nothing but an expensive brick??? You wont let me cancel my contract and I am getting the ombudsman involved. You sold me the contract knowing that that area is problematic. That is *****!!

If you live anywhere in the Western Cape,especially Stilbay,Jongensfontein area DO NOT GET A VODACOM CONTRACT. Its of no use.

0
Replies (3)
Vodacom
Vodacom's reply20 Oct 2023, 09:58
Official
 Dear Customer,  Thank you for making us aware of your complaint.  Kindly be advised that a consultant will make contact with you in due course to assist with your query.  ***Please note*** Beware of phishing ****s.  Vodacom will not contact you via Whatsapp to request your personal details  Regards,  Vodacom Consumer Website Team 
CW
Chris W's update20 Oct 2023, 11:39
Reviewer Update
You can shove that call where the sun dont shine
CW
Chris W's update12 Feb 2024, 11:21
Reviewer Update
Thats is because there is no signal Surely you can get that through your thick head??? No reception no calls?? Get it????