1 reviews | Active since Jul 2017

24 Jul 2017, 21:34

Voda-*******

<p>Like many other commentators, i too was ****med by Vodacom. After studying my June 2017 bill, i was shocked to see a large amount billed for Vodafone Live. I started looking at all my invoices including the present month. In total Vodacom charged me +R300 for a service i did not opt into nor want. Vodacom is well aware it has access to our bank accounts and uses that to its advantage. Pathetic if you ask me. And the customer always loses.</p>

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Replies (3)
Vodacom
Vodacom's reply25 Jul 2017, 06:54
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply25 Jul 2017, 10:01
Official

Good day,

As per our telephonic discussion, this query has been resolved. Please accept our apologies for any inconvenience caused.

You may review your rating on the Hellopeter website.

Regards,

Lucian

's update25 Jul 2017, 11:24
Reviewer Update

Thank you Lucian. Much appreciated. Very efficient service. I will change my review.

Regards