KFV
Khadijah? Farouk Valjie

1 reviews | Active since Apr 2018

08 Apr 2018, 02:23

Voda takes airtime again

I bought airtime through my bank from voda, I add three purchases each of T100. So in total I would have R300 worth of airtime. I received only R200 and nothing else. However money was taken for the 100

0
Replies (3)
Vodacom
Vodacom's reply08 Apr 2018, 06:01
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply08 Apr 2018, 06:01
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team

Vodacom
Vodacom's reply12 Apr 2018, 14:36
Official

Dear Khadijah

As per our discussion, feedback has been provided and this matter is now resolved.

Have a pleasant day further!

Regards,

RJ