NG
Nomfanelo G

1 reviews | Active since Jul 2012

17 Mar 2017, 15:27

Voda *****ing airtime

<p>My airtime has been disappearing, and I'm always given the you've been on the internet bull! So today I've had my data switched off the whole day I was on Wi-Fi but my airtime still disappeared.I want to know how, and I demand a refund. Backdated</p>

0
Replies (1)
Vodacom
Vodacom's reply17 Mar 2017, 15:54
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,
Vodacom Consumer Website Team