HVvZ
Heinrich Veldhuyzen van Zanten
1 reviews | Active since Apr 2017
25 Feb 2019, 16:24
VODA-SPAM it doesn't stop
Spam calls every single day and it doesn't stop... I know I am elegable for an upgrade on my contract, if I wanted to upgrade I would have done it already I have told the consultants on numerous times that I will upgrade when I feel like doing so but clearly Vodacom's employees can not understand English
Helpful (0)
Replies (2)0
Replies (2)
Vodacom's replyOfficial
26 Feb 2019, 08:09Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's reply26 Feb 2019, 08:09
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Best regards,
Vodacom's replyOfficial
26 Feb 2019, 14:03Dear Heinrich,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We have notified the relevant department of your request to stop contacting you regarding the upgrade.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We have notified the relevant department of your request to stop contacting you regarding the upgrade.
Regards,
Vodacom Consumer Website Team
Best regards,
Vodacom's reply26 Feb 2019, 14:03
Official
Dear Heinrich,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We have notified the relevant department of your request to stop contacting you regarding the upgrade.
Regards,
Vodacom Consumer Website Team
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation.
We have notified the relevant department of your request to stop contacting you regarding the upgrade.
Regards,
Vodacom Consumer Website Team
Best regards,