Voda smart tap 8

Good day

I bought a smart Tab 15 Dec 2025 Begging of Feb 2026 it started to give me problems with charging ,it would back charge,until it stopped charging completely then I decide to go back to the store I bought ,it was send to Vodacom repairs on th12 February 2026,the store called me with feedback from them telling that the phone is charging by them and there a physical damage on the screen which was not there,the only crack on the screen was on the screen protector and I also checked the phone before I took it there and also the store checked it . Tell me why the centre called me again today telling me alot of things that needs to be changed from what what boards to a Battery,to a phone that is not even 3 months yet and quoted me for 1500 for a phone that is R1000 at the store . The other thing is that they told 2 different stories ,1st the phone was charging ,secondly today the phone is not charging.. When I rejected the quote I was told that they are not going to replace anything on the phone ,rather they will give a new phone but I still had to pay R1000 ,come on guys the service was very bad the Lady called Anathi was even shouting at me on the phone . I don't want stories when the phone comes back because it has no physical damage ,the only problem was the Battery How can I pay that lot of money for the phone that is still under garranty for 24 months ?

IMEI : *** Repair ID ***FC3