1 reviews | Active since Jul 2013
Voda sim connectivity messup - My 072 number ( contract)
Worst experience- After 2 consecutive months - zero data access - zero network connection - 2 failed simcard activations ( after consecutive charges for new sim) - unexplained network disconnect - as contract customer with R899 debit order - 2 sim card changes - no Network access. Customer care says there is ā¦. no problem š. ā¦.The only thing that works is the debit order call centre team are without explanation - ā¦.and embarrassed. Vodacom Store- apology but also no solution. Petrol / time/ energy/ money Wasted. After 4 weeks they now think its their account management system ( antiquated) - but still no data - still not sure ehats the problem ! - and for ne ā¦.still no media access. Modem tested - 100% functional - but successive sim cards simply stay disconnected !!!! Fedup Fedup Fedup Voda disaster.
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Thank you for bringing your complaint to our attention.
Please be advised that a consultant will be in touch with you shortly to assist with your query.
ā ļø Important Notice: Beware of phishing ****s. Vodacom will never contact you via WhatsApp to request your personal information.
Kind regards,
Vodacom Consumer Website Team
