Voda*** service

I did an online ugrade on 29 July 2024, the router and sim did not work. The router was collected and returned to vodacom. After countless calls and even a sim swap. A service call was logged on 1 Aug, and they only followed up the service call on 12 Aug. Today 16 Aug the router showed there is no internet service after countless calls again and a visit to a vodacom shop nobody can help and a service call was logged again, and will only be attended to 24 to 48 hours from Monday 19 Aug, noooooo way I will ever recommend vodacom and will cancel all contracts as they reach the end of the contract