TM
Teboho M
1 reviews | Active since Mar 2018
24 Apr 2019, 22:37
Voda ripping Us off
Hello. I made a review on vodacom regarding their offer on the 06 March 2018....the contract included a wifi router with 10G of which 5G is for night surfer and a 5G for day....according to vodacom. Plus a Vodafone tablet...these offer was just R250 of which R149 was for the router and R99 for the tablet.the problem is that,i only get 5G from the 1st month until today....the 5G i get doesn't even last for 10 days.i need more clarity....because i was not aware of such since im not only using vodacom data...my wife made me aware of this few days ago.
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Vodacom's replyOfficial
25 Apr 2019, 07:01 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply25 Apr 2019, 07:01
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's replyOfficial
25 Apr 2019, 08:06Dear Teboho,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team(SA)
Vodacom's reply25 Apr 2019, 08:06
Official
Dear Teboho,
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team(SA)
Thank you for the time and effort taken to voice your dissatisfaction to our office. It is with the cooperation and feedback from valued clients such as yourself that we are able to identify any areas of improvement within our organisation. As per discussion, query has now been Resolved. Regards Consumer Website Team(SA)