LS
Lotz S
1 reviews | Active since Nov 2020
12 Dec 2022, 16:54
Voda**** pathetic service
Worst customer service, or it can't be called anything if it doesn't exist..
8 days with no connection (Not the first time in 10 months) calling them 2 - 4 times daily, just to hear that "it's been escalated..." It's actually a shame, that a billion Rand company can't deal with simple and straight forward issues... Its 2022 wake up!!
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Vodacom's replyOfficial
13 Dec 2022, 08:11 Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply13 Dec 2022, 08:11
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team