MD
Mduduzi D

1 reviews | Active since Oct 2012

24 Apr 2018, 12:20

Voda Online Contract Application ***********

Hello Peter, I saw an ad on Dstv where Vodacom was advertising the latest huawei p20 pro and it got my attention, as a result-I app**** online and got a call on the13th April from one of the agents the next day and asked me to send the rest of the necessary documents to vadmin email which I did immediately.

I called in both 1945 and 17844 and have been taken from pillar to post, they say my account is in progress. Can someone please get to the bottom of this asap as I had sent all the necessary documents to the provided email. Kendell processed these forms for me

Thanks

0
Replies (2)
Vodacom
Vodacom's reply24 Apr 2018, 12:27
Official

Dear Customer,

Thank you for making us aware of your complaint.

Kindly be advised that a consultant will make contact with you in due course to assist with your query.

***Please note*** Beware of phishing ****s.

Vodacom will not contact you via Whatsapp to request your personal details

Regards,

Vodacom Consumer Website Team

Vodacom
Vodacom's reply30 Apr 2018, 12:27
Official

Hi Mduduzi

As discussed, feedback has been provided to you.

Have a pleasant day further!

Regards,

RJ