Voda om cell phone account.

2 days on my phone to speak accounts department. No luck. Go to CONSTANTIA BRANCH. VODAFONE also can't get an answer. Ask Constantia to print my account Can't do that. But can print out January account. No February to October. All I want to know why this month overcharged by R280. 00. They useless. Will have close my bank account so they cant take any amount of money they feel like.