VODA***** MISLED ME INTO ADDING BENEFITS ONTO MY CONTRACT FOR FREE WHICH WAS A *** LIE

One of their sales (Reward) consultant called in Feb and offered me some add ons on my current contract and i specifically asked her if is there any extra charges and she said no as this was a reward for being a loyal customer however i later realized that my premiums have increased, actually the add are costing me R200 extra and called Vodash*t and they confirmed that i was misled and they are investigating and have been calling them for almost two weeks for the outcome and i have been given a run around, the only person who is helpful is a guy by the name of Sheldon and unfortunately according to his company policy he cant do anything except to escalate, i hate this vodatsotsi with a passion, i should have cancelled this kaak contract but somehow they persuaded me to stay and downgraded my contract to a lesser amount, YOU FLIPPING ****S I WANT MY MONEY BACK AND THAT SALES STUPIT CONSULTANT FIRED WITH IMMEDIATE EFFECT COS WHAT SHE HAS DONE IS *****