Voda live sucks
In February my internet device was ******. I did a sim swap. Since then I was subscribed to vodacom live without my consent. I only realized after 3 months that my R168 contract became almost R400. When I went online I was subscribed to live. When I phoned vodacom they said the only way I can subscribe is by phoning vodacom. I did not do this. So they are telling me I am lying. With a lot of phone calls I was unsubscribed but monies taken. On the 20th of December I received a sms "welcome to Vodacom AirG first day free click here or to unsubscribe click here. When I checked today I was subscribed to this service without me even doing anything. So again my account is more than it is supposed to be. Vodacom you are *****ing our monies!!!!
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Customer,
Thank you for making us aware of your complaint.
Kindly be advised that a consultant will make contact with you in due course to assist with your query.
***Please note*** Beware of phishing ****s.
Vodacom will not contact you via Whatsapp to request your personal details.
Regards,
Vodacom Consumer Website Team
Dear Adele,
On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
SS
Dear Adele,
On behalf of Vodacom, we are sorry to hear of the circumstances under which your Hellopeter posting has reached us and we do apologise for the inconvenience caused.
Please refer to the email which we have sent for feedback on this correspondence.
Warm regards,
SS