FW
Frank W
1 reviews | Active since Jun 2015
09 Sept 2020, 15:55
Voda LIES, Deceit and Neglective Client Abuse!!!
After 6 years Vodacom makes an appointment to test signal, and survey my yard for a mobile signal booster unit. After waiting for an hour I phone Eva because nobody arrived?!! Debra Biale refused to comment, because Eva is her boss?!!. It is quite clear that Eva neglected to arrange this sight survey?!!! Eva and Debra refuse to give me Imraan whom is the main area manager or COO of Vodacom Limpopo?!!! All you get is circles of lies, deceit and neglect which now boils down to client neglect and abuse!!!
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Vodacom's replyOfficial
10 Sept 2020, 06:59Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team
Vodacom's reply10 Sept 2020, 06:59
Official
Dear Customer, Thank you for making us aware of your complaint. Kindly be advised that a consultant will make contact with you in due course to assist with your query. ***Please note*** Beware of phishing ****s. Vodacom will not contact you via Whatsapp to request your personal details Regards, Vodacom Consumer Website Team